Guarantees

At Soft Collection, we ensure an exceptional, worry-free shopping experience. We guarantee high-quality products, a hassle-free return policy, and secure transactions. Your satisfaction and security are our top priorities.

Guarantee Information

Our guarantee ensures that all products are covered, provided they are used as intended and installed in accordance with our installation guidelines and local Water and Electrical Bylaws and legislation. This guarantee includes coverage for manufacturing defects or material
faults. In the event of a failure within the guarantee period, we will supply a replacement product or part free of charge. Please note that our liability is limited to the products themselves and does not extend to damage occurring during installation or any consequential losses.

Email

help@softcollection.co.uk