Privacy Policy
1. Introduction
We value the privacy of our customers and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit and make purchases from our website, Soft Collection
2. Information We Collect
- Personal Information: This includes your name, email address, shipping address, billing address, phone number, payment information, and any other details necessary to process your order.
- Non-Personal Information: This includes your IP address, browser type, device information, pages you visit, and other data that helps us understand how you use our website.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders, including confirmations and updates
- Provide customer support
- Improve our website and your shopping experience
- Send you promotional materials and updates (if you have opted-in to receive them)
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required to fulfill your orders (e.g., sharing your shipping address with a courier service) or when required by law.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. However, if you turn cookies off, some features may be disabled that make your site experience more efficient.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. However, if you turn cookies off, some features may be disabled that make your site experience more efficient.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to your personal data
- Request the deletion of your personal data
- Opt-out of marketing communications
To exercise any of these rights, please contact us
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Effective Date” at the top of this policy.
